FAQ

Order Information

Please allow 2 – 7 working days for orders to be processed. You will be notified via email once your order is shipped.

For Digital Purchases

Please select your shipping mode as "For Digital Items Only" if you are purchasing ONLY the printable. Do not select this if you have any physical items along with your purchase. We will invoice you the balance of the shipping fee if the shipping mode selected is incorrect.

Payment Information

If you would like to purchase through Paylah! or Paynow, do drop me a message on Instagram.

Shipping Information 

*Shipping to EU/UK will temporarily be unavailable. Please head over to the Etsy shop to purchase instead.

All orders will be shipped from Singapore via Singpost. 

*COVID-19 updates: For International orders, click here to check if shipping is available to your country.

To ensure that your order arrives safely, do opt for registered mail. 

We package each parcel with the utmost care to ensure that you will receive your mail in the best condition possible. In the event of any lost or damaged mail, please understand that Pebble Studio will not be liable.

 

^ Due to the COVID-19 situation, estimated delivery time may vary depending on destination; Service level is revised periodically and subjected to change without prior notice.

Please refer to www.singpost.com for detailed service descriptions, delivery standards, and full Terms & Conditions of respective services.

 

Exchange Information

All goods sold are non-refundable/exchangeable.

 

Do DM @pebble.studio via Instagram if you have any queries. Have fun shopping!